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Shipping & Handling:
We ship in-stock items within 72 hours after receipt of your order. If the item is out of stock, we will contact you via email for back order items. Most packages should arrive on your doorstep in 3-7 business days. Since so many of our products are heavy, we charge the actual shipping plus $3 handling fee per order. We normally ship via UPS, Fed-X, or DHL Ground Services.
Minimum wholesale order is $200 except if you want to buy a sample for trying out.
Return and Exchange Policy:
If for any reason, you feel dissatisfied with the product for any reason, please send an email to firstname.lastname@example.org to obtain authorization prior to sending any order back. You may return any item for an exchange or refund, if it is within 30 days from the ship date.
When returning an item, all parts, pieces, accessories, manuals, diskettes, tapes and printed materials must be in their original packaging accompanying your return, in order to be eligible for a full refund. This refund will only reflect the price of the product(s) ordered and not the shipping charges.
Xtreme Gadget makes every effort that every item we sell to be in good working order. If an item is found to defective in anyway, call our technical support first to discuss the specific warranties that may apply from either the manufacturer or from Xtreme Gadget.
We offer private label services to all of our products. You can put your company’s logo such as “Sharper Image” or “Sears” on any of our products. If someone else is selling the exact product, it could be from us originally. Minimum order quantity and 6 to 8 weeks of lead time may be required. Please contact us for information.
Complete In-House Design & Engineering:
Let our technical staff design and build a custom system to fit your needs. From a different type of packaging to custom product design, we can build a solution for you. Minimum order quantity required. Please contact us for information.